Some “Things To Do” If You Have Been Scammed
How to Cancel Google Home Income Kit
Report to the following agencies:
Internet Crimes Complaint Center
http://www.ic3.gov/complaint/default.aspx
The Federal Trade Commission
https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
The Attorney Generals Office
in your state as well as the state the “company” is in. You can find the appropriate AG’s here:
http://www.naag.org/attorneys_general.php
You can also file a complaint with the Better Business Bureau.
https://odr.bbb.org/odrweb/public/getstarted.aspx
Filing with all of these is important.
It may take a few minutes of your time but any help is appreciated.
The more consumers that file, the faster that action will be taken to stop these thieves from stealing from other victims.
You need to make sure that they have no access to any of your credit lines, and can not bill you down the road, in the future. You may have been signed up for another program and do not know it yet.
My suggestion is to go back to the original site and click on the T&C or TOS (Terms of Service) and then copy them into a text file or print them out, and read them very carefully.
If they are trying to be semi-legit then they will list all of the other memberships that you have been signed up for.
You need to contact your bank of credit card company and demand a charge-back. This must be done as soon as possible. It should be before 60 days have passed.
In the USA, initiate a chargeback against the company by filing a fraud report with your credit card company or bank. To do this you will need the Federal Regulation E form. Your bank can provide you with this form.
Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
Tell them that this was unauthorized by you, and your account was not to be charged. Emphasize how you never authorized any charges. Direct them to the thousands of victims reports that are filed online.
This is easy to do. There are many sites that have reported these scams and have victim’s testimonials posted.
And just continue to demand the Federal Regulation E form. Your bank can, must and will reverse the charges to your account. But, you must be persistent and adamant.
Ask to speak to the supervisor or the manager, and if that does not work then go higher. Trust me, this does work. If they have a local office then go there in person.
If you have any documentation, such as, emails, or attempts at phone contacts, times of calls, that you made, write this stuff down or print it out and show it to them. Be prepared. Do all of this before go, or before you call them.
Lastly, you should cancel your debit or credit card, and demand that there be no rebill or further charges by your card issuer or banking institution, attributed to your old card.
For scams based outside the US:
For those of us from the UK:
http://www.consumerdirect.gov.uk/watch_out/report/
For those of us from the great Canada:
https://www.recol.ca/intro.aspx
http://www.attorneygeneral.jus.gov.on.ca/
Simple Instructions on How to Avoid being Ripped Off
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[...] Also: What to do in case you have been scammed and where to file reports. Share and [...]
Hello from Russia!
Can I quote a post in your blog with the link to you?
@Polprav,
Yes, you may.
My wife fell victim to this company preying on the needy. When she came home this webpage was on the screen-” hTTp://www.news3insider.com/finance/google-hiring-you.html “(Link disabled). She thought I had left the page open for her to read, it was obviously a pop-up, even though I have a pop-up blocker. We are struggling and have 2 children and she thought she could make some extra money but it ended up hurting us terribly. She tried accessing their terms but it said “page cannot be displayed”, so trusting Google she went ahead thinking it was only $1.95 on a Friday (12/04/09. By Saturday she started worrying about it and started trying their terms again with the same problem and then noticed their phone number was on the $1.95 charge on our banks website. She repeatedly called the number but it only went to a busy signal, imagine that. Not until late Monday after the first $129.95 went through, calling from my phone, not my wife’s I was able to reach someone. The man was very rude and when I told him the situation, that this was our Christmas money for our children, he put me on hold and never got back on the phone. This scam also signed us up for 3 other subscriptions, around $30 each. These people might as well have walked into our home and took presents from under the tree. This has to be one of the most terrible scams around, preying on the people who are already in need. Please beware of anything that asks for your account number.
This is their actual site hTTps://www.internetrichgurus.com/103109/index.php?subid=200041&subid2=104928&hitid=673153925 (Link disabled).
Thank you very much for this info, it really helped with dealing with our bank and hopefully well get the money back.
Yes, thanks for sharing your story. It is all too familiar. So many people have been taken by these Internet scum. The Google Home Income Kit is what they claim to be sending to you, and as we, and many others, warn, this is a complete scam.
The company claims to be, Creative Search Training, from Arizona, but with a little digging it is really out of Provo, Utah, and could possibly be linked with Pacific WebWorks, also out of Utah.
The best thing for you and your wife to do is to initiate a chargeback through your bank or credit card company and after this is begun, immediately cancel your card and get a new number issued.
If you follow the instructions in this post you should not have a problem.
I hope that we have helped, and you and your children have a wonderful Christmas.